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Intermittent Website Issues

LouisaMartin
Seasoned Pro
Posts: 397
Thanks: 221
Fixes: 1
Registered: 01-02-2016

Intermittent Website Issues

Afternoon Everyone

We’re aware that some customers are experiencing an issue with our website. We’re working hard on a fix and will keep you updated.

 

Thank you for your patience.

 

Louisa

Louisa
7 REPLIES
LouisaMartin
Seasoned Pro
Posts: 397
Thanks: 221
Fixes: 1
Registered: 01-02-2016

Re: Intermittent Website Issues

The website is now back to full working order.

Thanks for your patience.

Louisa

Louisa
LouisaMartin
Seasoned Pro
Posts: 397
Thanks: 221
Fixes: 1
Registered: 01-02-2016

Re: Intermittent Website Issues

Really sorry guys

We’re aware that some customers are experiencing issues accessing our website again.

 

We’re working hard to get this fixed for you and will keep you updated.

 

Thank you for your patience

 

Louisa

 

 

Louisa
LouisaMartin
Seasoned Pro
Posts: 397
Thanks: 221
Fixes: 1
Registered: 01-02-2016

Re: Intermittent Website Issues

Evening 

Thanks for your patience, we know the website is working for the majority of customers and we’re working to get it back up and running for the rest as soon as possible.


Louisa

Louisa
LouisaMartin
Seasoned Pro
Posts: 397
Thanks: 221
Fixes: 1
Registered: 01-02-2016

Re: Intermittent Website Issues

Morning

 

We’re still monitoring the issue from yesterday and haven’t seen any further occurrences overnight however, we’re keeping the issue open and will continue to monitor.

 

Thanks for your continued patience

 

Louisa

Louisa
LouisaMartin
Seasoned Pro
Posts: 397
Thanks: 221
Fixes: 1
Registered: 01-02-2016

Re: Intermittent Website Issues

Afternoon

 

We’re seeing that some customers are having problems accessing our website or it is taking a longer than usual time to load. We’re working hard on a fix and will keep you updated.

 

 

Thanks for your patience.
Louisa

Louisa
LouisaMartin
Seasoned Pro
Posts: 397
Thanks: 221
Fixes: 1
Registered: 01-02-2016

Re: Intermittent Website Issues

Morning

 

We’re continuing to monitor the website with regard to load times and will update you when we have further information.

 

Thank you for your patience.
Louisa

Louisa
LouisaMartin
Seasoned Pro
Posts: 397
Thanks: 221
Fixes: 1
Registered: 01-02-2016

Re: Intermittent Website Issues

Morning All

 

We’re really sorry, we seem to be experiencing the same problems as before with some of our customers struggling to be able to access our website.

 

As always we’re working hard to resolve this and will keep you updated. 

 

Thanks for your patience, Louisa

Louisa