When's this work happening?
Saturday night through to Sunday morning.
What does it affect?
Access to our online faults troubleshooter.
How long will it take?
The troubleshooter will be unavailable for a period of time during the maintenance window.
What does the work involve?
Some maintenance is being carried out on the back-end systems our online faults troubleshooter depends on.
Am I likely to notice the work?
You won't be able to access our online faults troubleshooter for the duration of the maintenance window and holding pages will be in place.
Is there anything else I need to know?
No.
Kind regards
Customer Support
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
