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Fault troubleshooter maintenance - 10th Dec 22:00 - 11th Dec 06:00

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,147
Thanks: 1,871
Fixes: 503
Registered: ‎01-01-2012

Fault troubleshooter maintenance - 10th Dec 22:00 - 11th Dec 06:00

When's this work happening?
From 10pm the 10th of December until 6am on the 11th of December.

What does it affect?
Broadband Fault Checker.

How long will it take?
Approximately eight hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems used by our Broadband Fault Checker.

Am I likely to notice the work?
You won't be able to access our Broadband Fault Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
No.

Kind regards,
Customer Support

As of the 1st of January 2026, I no longer work in Plusne,t so I'll be unable to assist you with any queries.