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RC not deleting emails properly (from Inbox)

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RC not deleting emails properly (from Inbox)

As title says, emails are not being deleted into trash. The titles are greyed out with the exception of the Sender which remains in dark print.
If you open WM they will download even though they are supposed to be deleted.
Is anyone looking at this please?
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,637
Thanks: 620
Fixes: 159
Registered: 05-04-2007

Re: RC not deleting emails properly (from Inbox)

I've just tried and can't replicate it, if you go to Personal Settings which options are selected?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
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Re: RC not deleting emails properly (from Inbox)

Thank you for that - checked in Settings as you suggested and removed ticks - now OK.