sue plusnet for non-payment of cashback
Okay, just spoke to your agent, promises, promises on my promised cashback
same excuses for the last month
when I mentioned small claims court in 7 days if not payed I was told plusnet fight all actions (whether right or wrong presumably) so there you have it
lovely company plusnet, promise cashback, don't pay, but will fight court case, presumably it will cost a lot more than the £50 cashback they owe me
says it all really
same excuses for the last month
when I mentioned small claims court in 7 days if not payed I was told plusnet fight all actions (whether right or wrong presumably) so there you have it
lovely company plusnet, promise cashback, don't pay, but will fight court case, presumably it will cost a lot more than the £50 cashback they owe me
says it all really
Going by the amount of posts on the Forum about Cash back ,,, its going to take a lot of sorting out
We do appreciate the problem that you've had, and I can assure you that it is being chased for you. As soon as we have some news, we will be letting you know on the ticket open on your account.
threatened court action, on last day got email for cashback (26th march)
this is good for a laugh
got letter plus email saying cheque posted to me 27th march and I should receive it by 13th april
which postal service gives a 17 day window to get a letter to you?
I have had some BS aimed my way but plusnet really take the biscuit, delay, delay, delay
no cheque and court action will ensue 13th april, that is a PROMISE
this is good for a laugh
got letter plus email saying cheque posted to me 27th march and I should receive it by 13th april
which postal service gives a 17 day window to get a letter to you?
I have had some BS aimed my way but plusnet really take the biscuit, delay, delay, delay
no cheque and court action will ensue 13th april, that is a PROMISE
I think it's safe to say we've learnt a lot about cash back with the problems we've experienced.
I don't believe I've not looked into your particular issue, but I know my colleagues have been working hard to resolve the matter for you and other customers.
The process which we use isn't as straight forward as popping a cheque in the post. As you've been given this timescale, I see no reason why you'd have problems. However, I note that you replied to my ticket about the delivery of the cheque. This will be checked out for you.
I don't believe I've not looked into your particular issue, but I know my colleagues have been working hard to resolve the matter for you and other customers.
The process which we use isn't as straight forward as popping a cheque in the post. As you've been given this timescale, I see no reason why you'd have problems. However, I note that you replied to my ticket about the delivery of the cheque. This will be checked out for you.
Ok, received the cheque this morning for the cashback
only problem it's made out for £25 (should be £50)
you couldn't make this up really
Also it seems the link for open questions has been removed from website so I cannot report this on there.
When will this EVER end?
only problem it's made out for £25 (should be £50)
you couldn't make this up really
Also it seems the link for open questions has been removed from website so I cannot report this on there.
When will this EVER end?
Quote from: deezel55 Also it seems the link for open questions has been removed from website so I cannot report this on there.
See http://community.plus.net/forum/index.php/topic,138400.0.html
A number of us seem to care more about the ability of customers to communicate which Plusnet in the most effective way for the issue concerned than it seems Plusnet do themselves and have therefore included links in our signatures.
