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phone call from plusnet no followup as promised and ticket closed

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DieselDo
Dabbler
Posts: 10
Thanks: 1
Registered: ‎07-09-2013

phone call from plusnet no followup as promised and ticket closed

123674507 this is my ticket number   Plus net rang me   told me they would ring back     Didnt and then closed ticket

my point is Hi Guys You called me and i failed the security q because your agent
spoke so fast i didnt know whether it was the p/w or username
characters he wanted . he said you was going to call me back you
never have. Dont expect me to guess what you wanted via my open
question page on email . If you want me to sign again into a contract
then you have to work for it Im the customer not the provider . I do
things by phone
Kind Regards

Mark

1 REPLY
Community Gaffer
Community Gaffer
Posts: 13,550
Thanks: 1,243
Fixes: 102
Registered: ‎04-04-2007

Re: phone call from plusnet no followup as promised and ticket closed

What exactly were you looking for help with Mark?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵