no bb still
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no bb still
22-06-2015 10:33 AM
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Re: no bb still
22-06-2015 1:04 PM
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It looks like your order's being delayed due to a routing issue.
I'll see if we can get this chased up.
no bb still 2nd post
23-06-2015 2:08 PM
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Re: no bb still 2nd post
23-06-2015 2:33 PM
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Re: no bb still
23-06-2015 2:40 PM
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topics merged to keep all info in one place.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: no bb still
23-06-2015 3:35 PM
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Re: no bb still
23-06-2015 3:48 PM
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Re: no bb still
23-06-2015 3:50 PM
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Quote from: jesse Thanks just need a sensible reply as i am new to this site How do you update your post ?
No worries, your topics have now been merged so you only have 1 active
Re: no bb still
23-06-2015 4:09 PM
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Re: no bb still
23-06-2015 4:59 PM
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As mentioned I'm pushing to get you connected on Thursday and will make sure a modem is with you by then.
I'll update your ticket shortly and will follow things up with a call on Thursday to see how things went.
Re: no bb still
25-06-2015 4:42 PM
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Re: no bb still
25-06-2015 4:48 PM
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Here we go again. No broadband, no modem. I've sat in all day, what a waste of my time! There has to be an end to this?!?!
Sorry to hear 😕
Re: no bb still
25-06-2015 7:58 PM
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Re: no bb still
26-06-2015 10:51 AM
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Re: no bb still
26-06-2015 2:21 PM
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Unfortunately it looks like my request to expedite the fibre activation was refused due to no engineer availability until 2/7/15.
I'll ensure we make it up to you after the service has been activated.
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