cancel
Showing results for 
Search instead for 
Did you mean: 

new phone and broadband customer

magnetism2772
Grafter
Posts: 983
Registered: ‎06-06-2010

Re: new phone and broadband customer

but I did try
Account: 'plusnetmai'l, Server: 'mail.plus.net', Protocol: POP3, Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: new phone and broadband customer

I'm sorry you haven't been able to get this set up yet. Upon signup you were presented with an option to enter your email address. If you leave this blank, we create your mailboxes for you. As you filled this in, we didn't create any.
You can change this by logging into the Member Centre, clicking on 'Email Settings' then 'Manage My Mail'. I've done this for you and created a mailbox with the address <yourfirstname>@<yourusername>.plus.com. You can access this using your normal account username and password. It looks like you've already had a go at setting it up but if you had any trouble you can view our setup guides here.
magnetism2772
Grafter
Posts: 983
Registered: ‎06-06-2010

Re: new phone and broadband customer

Thanks Ben
Created a second email address ,  just to find my way around
I now have plusnet email facilities
cheers , everything is up and running thank goodness
lol