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mysterious 123 calls??

richjenn13
Dabbler
Posts: 11
Thanks: 1
Registered: ‎14-02-2014

mysterious 123 calls??

123 24/12/2014 11:53:43 00:01:00 £0.50
I never call the Speaking Clock, yet discover on my bill a 50p charge for doing so?
Mystery!
2 REPLIES
Community Veteran
Posts: 3,404
Thanks: 10
Registered: ‎18-01-2013

Re: mysterious 123 calls??

It could be an engineer at a cabinet testing a line - they used to call 123 without realising the cost.
If you raise it as a ticket I'm sure one of the billing team will look into it for you Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 151
Thanks: 23
Fixes: 1
Registered: ‎06-08-2014

Re: mysterious 123 calls??

Hey richjenn13,
Merry Christmas Smiley
I've replied to Ticket: 96940276 on your account and resolved this for you. Please let me know if there is anything else I can do to help.
Have a great New Year.
Alex
If this post resolved your issue please click the 'This fixed my problem' button
 Alex D
 Plusnet Help Team