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my slow fibre broadband

kevmac666
Newbie
Posts: 1
Registered: ‎25-10-2011

my slow fibre broadband

just a question, should my plusnet fibre broadband be EVER slower than the regular broadband i had before with SKY? I am using the same wireless laptop has i used before, and while downloading from a certain site, with sky i was getting 600Kbs, Now with Plusnet fibre i'm getting150Kbs.(even wired)
by the way downloading the same thing from my brothers pub, (on BT INFINITY) on same laptop, getting download of 2500Kbs,  (1pm)
only time i get a good download speed at home is about 3a.m. in morning .did i choose wrong supplier?
junction box from house is approx 100metres!
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,735
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: my slow fibre broadband

Hi there,
We'd certainly not expect speeds like that to be the norm for FTTC.
As per my reply to your ticket could you raise this as a fault please? https://portal.plus.net/apps/kbdfaults
Feel free to post back here afterwards if you need any further assistance.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team