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losing connection slow speed

deborahjane
Newbie
Posts: 4
Registered: ‎08-04-2010

losing connection slow speed

hi new to forum,been with plusnet about 3 months,not to impressed with slow speeds,the last week in the evenings keep losing connection says server can not be found,not connected,does anyone know what this can be,or is it something else i have to put up with,didnt have any problem when with sky.
1 REPLY
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: ‎05-04-2007

Re: losing connection slow speed

Hi there,
You've got a fairly intermittent connection there. Sad
This will have an adverse affect on your speed also.
I'd recommend raising a fault to us here so that we can check it out and get it sorted for you.