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i want to complain

acoman12
Newbie
Posts: 3
Registered: ‎12-06-2014

i want to complain

how do I complain about plusnet team and enginners? Thank you
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: i want to complain

https://www.plus.net/wizard/?p=wizard&page=22909&wizard_id=38
You need to be aware however that if, by engineers, you mean the people who come out - or fail to - to fix or install your connection then they are BT OPenreach staff and not Plusnet employees
Community Veteran
Posts: 1,136
Thanks: 2
Registered: ‎30-07-2007

Re: i want to complain

But we can't complain to OR so we have to complain to Plusnet, who then feed back up the chain until the complaints reach OR (or the bin).
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
Look at all the pretty graphs! (now with uptime logging!)
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: i want to complain

Hi acoman12,
Is there something that we can help with at all?