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how come the talk evenings now starts from 7pm

alisonholden
Dabbler
Posts: 19
Registered: ‎08-02-2010

how come the talk evenings now starts from 7pm

why has the talk evenings and weekends changed - its supposed to be after 6pm not 7pm?!!!!!
25 REPLIES
itsme
Grafter
Posts: 5,924
Thanks: 1
Registered: ‎07-04-2007

Re: how come the talk evenings now starts from 7pm

Is this directed at PN or BT?
Steve
Seasoned Pro
Posts: 6,817
Thanks: 315
Registered: ‎13-07-2009

Re: how come the talk evenings now starts from 7pm

Stop moaning..... You get an hour later In the morning (7AM) Smiley
If life gives you lemons, make lemonade.
alisonholden
Dabbler
Posts: 19
Registered: ‎08-02-2010

Re: how come the talk evenings now starts from 7pm

that is no good to me and i wasn't notified of the change - i call my mum regularly in Spain at 6pm now i can't!! very very p*ssed off customer
- will start to look around for another supplier!
Steve
Seasoned Pro
Posts: 6,817
Thanks: 315
Registered: ‎13-07-2009

Re: how come the talk evenings now starts from 7pm

Everywhere Is following suit, Was just a matter of time, I'm sure you can work around It cant you not?
If life gives you lemons, make lemonade.
alisonholden
Dabbler
Posts: 19
Registered: ‎08-02-2010

Re: how come the talk evenings now starts from 7pm

my mum has to work and thats not the point plusnet should have notified all users if the terms changed - i shall be reporting this to oftel!
Steve
Seasoned Pro
Posts: 6,817
Thanks: 315
Registered: ‎13-07-2009

Re: how come the talk evenings now starts from 7pm

Cant speak on behalf of plusnet but I'm pretty sure they have made the changes clear either via E-Mail or right here on the site.
If life gives you lemons, make lemonade.
alisonholden
Dabbler
Posts: 19
Registered: ‎08-02-2010

Re: how come the talk evenings now starts from 7pm

quite obviously they haven't which is why i am so angry about it!!!! and hence why i raised this item on the forum!
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: how come the talk evenings now starts from 7pm

and as you havnt done it do you know that there are no more free continental calls
You had an e-mail on the 2nd of December telling you about the changes from 4th Jan
there is also a lot here in the announcements http:// http://community.plus.net/forum/index.php/topic,91211.0.html
jim:green link fixed mod:end
Steve
Seasoned Pro
Posts: 6,817
Thanks: 315
Registered: ‎13-07-2009

Re: how come the talk evenings now starts from 7pm

Problem with that link Pierre-Pierre? I cant get It to work? How about this Link right here....http://community.plus.net/vat_faq/#2
If life gives you lemons, make lemonade.
JonJon
Grafter
Posts: 91
Thanks: 6
Registered: ‎24-05-2009

Re: how come the talk evenings now starts from 7pm

In addition, the email mentioned a FAQ page which can be found here: http://community.plus.net/vat_faq/?WT.mc_id=ec_int_201011_VAT3&link=vat_faq.
If you want cheap calls to Spain, Plusnet's new tariff gives you a 25% discount with Anytime. Otherwise, you may want to look at something like this: http://www.telediscount.co.uk/accessnumbers.php (1p/min to Spanish landlines).
Regards,
Jonny.
Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: how come the talk evenings now starts from 7pm

If its critical , then Primus & the  Post Office  still use  6pm
Both use BT's system (WRL).
198kHz
Aspiring Champion
Posts: 3,492
Thanks: 423
Fixes: 11
Registered: ‎30-07-2008

Re: how come the talk evenings now starts from 7pm

Quote from: alisonholden
that is no good to me and i wasn't notified of the change - i call my mum regularly in Spain at 6pm now i can't!! very very p*ssed off customer
- will start to look around for another supplier!

Inclusive International Minutes have been withdrawn from the Eve & Weekend tariff from 4 Jan anyway.
Remember you are unique - just like everyone else
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: how come the talk evenings now starts from 7pm

Kind old Jim has fixed my link
prichardson
Grafter
Posts: 1,503
Thanks: 1
Registered: ‎05-04-2007

Re: how come the talk evenings now starts from 7pm

All customers have been emailed in line with our obligations to notify you within the terms of service.
If you have not received the email, it sounds quite likely that your notification address has changed and you have not updated us of this.
You can view and edit this on the following address.
https://portal.plus.net/my.html?action=view_details