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email of reply to ticket not received

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Community Veteran
Posts: 38,206
Thanks: 898
Fixes: 54
Registered: 15-06-2007

email of reply to ticket not received

this ticket Question #161661890 reply stated that an email had been sent - as it didn't arrive did the agent forget or or is something glitched

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 3,553
Thanks: 748
Fixes: 178
Registered: 21-04-2017

Re: email of reply to ticket not received

The agent definitely ticked the right box.

It's possibly a glitch, let us know if it happens again. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team