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connection interuption

choirboy
Newbie
Posts: 2
Registered: 04-12-2008

connection interuption

Sad Hi since i moved house April i have constant internat cennection interuption.
    Previously no problem can someone offer any explanation.
  getting seriously frustrated and angry.
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: connection interuption

If I understand correctly at your previous house you had a solid internet connection but at the new house it is decidedly dodgy.
This points to a problem either with the BT connection to the house or an internal wiring problem.
As a first step can you post the stats from your router - noise margin, attenuation and speeds.
This will tell you how to get them http://www.kitz.co.uk/adsl/frogstats.php
Next have you tried connecting to the test socket - that is the socket behind the removable part of the BT faceplate which is the one where the cable first enters the property
choirboy
Newbie
Posts: 2
Registered: 04-12-2008

Re: connection interuption

Thanks for your reply.  I will try what u advise and hope for the best.