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cancellation is a joke

ctaylor
Newbie
Posts: 8
Thanks: 1
Registered: ‎07-10-2017

cancellation is a joke

its hard work.  can't do it online chat, call and get told the queue is long use the internet.

Moderator's note by Mike (Mav): Labels added after move to Feedback.

3 REPLIES
ctaylor
Newbie
Posts: 8
Thanks: 1
Registered: ‎07-10-2017

Re: cancellation is a joke

£30 to remove the equipment from the exchange what a rip off.

 

 

Moderator
Moderator
Posts: 18,459
Thanks: 2,836
Fixes: 226
Registered: ‎06-04-2007

Re: cancellation is a joke

Moderator's note:

Moved to Plusnet Feedback.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

jab1
Aspiring Champion
Posts: 2,010
Thanks: 486
Fixes: 7
Registered: ‎24-02-2012

Re: cancellation is a joke

@ctaylor That must mean you are either totally cancelling broadband, or moving to Virgin (or an LLU provider?). In both cases, the charge is levied by BT, not Plusnet.

John