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atrocious service, new mobile customer

andyb1968
Dabbler
Posts: 10
Registered: ‎07-06-2022

atrocious service, new mobile customer

number was supposed to come over yesterday, have no service, cant get help from no one, being completely ignored, atrocious service, will have to buy a pay and go sim to speak to someone will get that refunded and go somewhere else.

have been leaving feedback about this company , those adverts on tv are a complete joke, sim only? you mean you have sim but no service, and left high and dry, that should be headline of adverts. 1st and last time i will even think about this company

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: atrocious service, new mobile customer

Hi there,

I'm really sorry for the delay. I've just posted on your other topic here https://community.plus.net/t5/Mobile/Issue-with-new-mobile-account/m-p/1874654#M22030 for you. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
dvorak
Moderator
Moderator
Posts: 29,610
Thanks: 6,662
Fixes: 1,485
Registered: ‎11-01-2008

Re: atrocious service, new mobile customer


Moderators Note


Topic locked in favour of existing linked one.

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