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almost 6 weeks on but now all working

amcclean
Rising Star
Posts: 1,817
Thanks: 7
Registered: ‎30-07-2007

almost 6 weeks on but now all working

It may have taken almost 6 weeks of  ticket replies and 2 openreach visits but my line is now back working as it should. both the and d side have been replaced and we have instant display of pages once more.
Thanks to everyone at pn and for accepting my insistence that my routers and those subsequently supplied by were not the issue.
It appears that the e side (cabinet to exchange) were where the errors lay.
Now just awaiting another 10 day bedding down period with a net that is once more useable.
podman
1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,876
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: almost 6 weeks on but now all working

Thanks for letting us know podman.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team