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You've not updated your communication preferences for 6 months

198kHz
Seasoned Hero
Posts: 5,415
Thanks: 2,286
Fixes: 35
Registered: ‎30-07-2008

You've not updated your communication preferences for 6 months

communication.jpg

 

Yes I have, several times, but this banner won't go away. 🙄

To err is human; to purr, feline
ADSL2+   Billion 8800NL
BT technician (Retired)
3 REPLIES 3
jgb
Aspiring Champion
Posts: 641
Thanks: 431
Fixes: 18
Registered: ‎01-08-2007

Re: You've not updated your communication preferences for 6 months

Snap! This was reported here several months ago by a number of members, including me. It is just another example of Plusnet's flaky systems.

agedgopher
All Star
Posts: 432
Thanks: 293
Fixes: 14
Registered: ‎02-12-2016

Re: You've not updated your communication preferences for 6 months

@198kHz 

I have exactly the same situation. I raised it some time ago on th forum but nothing of any use was posted.

I change my preferences and get acknowledgement and then change them back again a few days later, still the banner will not go.

I don't bother any more, just ignore it.

198kHz
Seasoned Hero
Posts: 5,415
Thanks: 2,286
Fixes: 35
Registered: ‎30-07-2008

Re: You've not updated your communication preferences for 6 months

Thanks @agedgopher  @jgb 

Why am I not surprised?  😐 

To err is human; to purr, feline
ADSL2+   Billion 8800NL
BT technician (Retired)