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Why hasn't Plusnet told us about the transfer to the new network?

FIXED
Cagney1994
Rising Star
Posts: 340
Thanks: 6
Fixes: 2
Registered: 28-07-2013

Why hasn't Plusnet told us about the transfer to the new network?

It seems rather odd that PN hasn't made their customers aware of such a massive change.

I'm sure many of us have been having problems due to this and unfortunately some of us still are.

It's sad that we've had to find out about this through hearsay (which obviously has turned out to be true).

So is there a reason why we've not been told?
2 REPLIES
Gel
Seasoned Pro
Posts: 1,558
Thanks: 160
Fixes: 13
Registered: 02-08-2007

Re: Why hasn't Plusnet told us about the transfer to the new network?

Moderator
Moderator
Posts: 18,576
Thanks: 1,852
Fixes: 234
Registered: 11-01-2008

Re: Why hasn't Plusnet told us about the transfer to the new network?

Fix
There are multiple and long threads about it

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'