Why doesn't somebody answer the phone for this poor chap

Oldjim · ‎15-06-2007

LinnPlusnet · ‎03-02-2014

Thanks for pointing this out Oldjim.
We're aware that this needs rectifying.
It's not a call that's stuck, it seems to have been caused by the phone system maintenance that was carried out on the 23rd.

Townman · ‎22-08-2007

Jim,
Your wit seems to have no boundaries. Thank you for the first smile of the day!

Kevin

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Strat · ‎14-04-2007

Give him a nice fat image file to attach to a post and you will soon discover the boundary of his wit

Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine

Jaggies · ‎29-06-2010

Call stats are updated every 15 minutes.
Residential call stats
Current calls waiting   Longest call waiting now                      Average answer time today
2.50                    2 days, 16 hours, 17 minutes and 54 seconds   2 seconds

Oldjim · ‎15-06-2007

Post merged with the last time it happened and he is still waiting

TORPC · ‎08-12-2013

DO NOT LET him end up like this poor chap

mikko · ‎30-07-2007

13.09 calls waiting - wonder who's is the .09 of a call?

All4One · ‎17-03-2013

Tyrion Lannister

reserved · ‎08-11-2008

This makes no sense whatsoever:
Residential call stats
Current calls waiting Longest call waiting now Average answer time today
3.00 5 days, 5 hours, 32 minutes and 54 seconds 1 second

Pettitto · ‎26-11-2011

The reporting for it is stuck at the moment, we've notified the relevant person to get this sorted so should be back to normal shortly.

gordonsuk · ‎20-01-2013

That'll be at least a couple of weeks or maybe months, by Plusnet standards.

Chris · ‎05-04-2007

It'll be in one of our regular releases of code updates, the cut off for next week's has already gone so it'll be the one 3 weeks after that.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.

gordonsuk · ‎20-01-2013

Damn, Shame I can't get a ticket answered this quick.

Pettitto · ‎26-11-2011

Is there a ticket that you need responding to at all?