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Why does the Plusnet website tell mobile users to call a 0345 number for support

SpendLessTime
Aspiring Hero
Posts: 2,457
Thanks: 630
Fixes: 56
Registered: 21-09-2009

Why does the Plusnet website tell mobile users to call a 0345 number for support

From the Contact Us webpage
Customer support
From landlines: 0800 432 0200
From mobiles: 0345 140 0200
7.30am - 10pm, every day
Please have your username and password handy.

Why?
You managed to update the times that support will try and answer the phones but not the numbers.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,157
Thanks: 828
Fixes: 174
Registered: 25-03-2015

Re: Why does the Plusnet website tell mobile users to call a 0345 number for support

Quote from: HarryB
Thanks georgelnx, I could have sworn I sent an email off previously to get this updated, but I've just sent another to make sure.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team