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Why did this company want to set a cookie

Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Why did this company want to set a cookie

This page http://www.plus.net/support/broadband/hardware/broadband-connection-settings.shtml#fibreConnectionSe...
I used the save page as option so that it is at hand if I have problems connecting my fibre router - no I don't have fibre but it may be available in several months and I wanted to be ready
10 REPLIES
Moderator
Moderator
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Re: Why did this company want to set a cookie

It's set on my PC with an expiry date of 23 December 2019 23:50:01

Customer and Forum Moderator.

Superuser
Superuser
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Re: Why did this company want to set a cookie

OJ,
I tried browsing to elitechnology.com and arrived at http://www.selfservicecompany.com/ "Your Guide to a Successful Customer Journey" - I wonder if it is a bit of call-home detritus from the (new ?) customer journey tools we have heard hints of?
Kevin
Community Gaffer
Community Gaffer
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Re: Why did this company want to set a cookie

I've got a feeling this is from Ask Jess on the website. I'll need to find out and get back to you.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
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Re: Why did this company want to set a cookie

Can anyone remember consenting to the Plusnet site storing cookies?
Edit:
www.plus.net asks permission, portal.plus.net doesn't!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
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Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: Why did this company want to set a cookie

I did but only Plusnet ones as they are needed I believe
Interesting one of those is the pugforum cookie - I wonder if that was from yonks back
Community Veteran
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Registered: 10-04-2007

Re: Why did this company want to set a cookie

Was that on www or portal?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: Why did this company want to set a cookie

both but I don't remember why
Just checked
Going from the main site to Help and Support and then My Questions takes me to https://www.plus.net/wizard/?p=search which is different to the portal where it is https://portal.plus.net/my.html?action=myconnection
Community Veteran
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Re: Why did this company want to set a cookie

I've just tried deleting ALL cookies then going direct to portal - it didn't ask about cookies.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: Why did this company want to set a cookie

including the portal ones - of course I assumed that you removed the permission to set cookies (I use Firefox where it is easy)
Community Veteran
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Re: Why did this company want to set a cookie

When I said all cookies I meant ALL cookies, not just Plusnet ones.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)