cancel
Showing results for 
Search instead for 
Did you mean: 

Who dropped my profile?

glloyd
Rising Star
Posts: 1,667
Thanks: 20
Fixes: 1
Registered: ‎06-04-2007

Who dropped my profile?

Why has PlusNet dropped my profile to 10.1 when it should be 14.81?
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Who dropped my profile?

The profile updated on the 14th due to a sync of 11459. It should have updated to the figure you've quoted since then but seems to have come through correctly. I've nudged it now.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
glloyd
Rising Star
Posts: 1,667
Thanks: 20
Fixes: 1
Registered: ‎06-04-2007

Re: Who dropped my profile?

Thanks Chris but I don't understand your comments. My profile has been 14.1 for months.
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Who dropped my profile?

It had been 10100 since the 14th September on our side, and has fluctuated slightly as per the image attached.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff