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Where's the service status posting for the BT MSO?

Community Veteran
Posts: 26,678
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Registered: 10-04-2007

Where's the service status posting for the BT MSO?

It's posted on thinkbroadband.
It's posted on ispreview.
AAISP have posted.
It's on the BBC news website.
Plusnet - nothing! Angry
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
25 REPLIES
Community Veteran
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Registered: 15-06-2007

Re: Where's the service status posting for the BT MSO?

perhaps because it doesn't affect Plusnet customers
Community Veteran
Posts: 26,678
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Registered: 10-04-2007

Re: Where's the service status posting for the BT MSO?

Looking at the tweets on https://twitter.com/plusnethelp/with_replies I rather suspect it does!
They're advising raising individual faults!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: Where's the service status posting for the BT MSO?

agreed - it looks more serious than posted at tbb
Community Veteran
Posts: 26,678
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Registered: 10-04-2007

Re: Where's the service status posting for the BT MSO?

Guys - whatever you do don't disconnect. Looks like those with a connection may be OK but if you lose it you won't get back on.
Radius issue?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
SpendLessTime
Aspiring Hero
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Re: Where's the service status posting for the BT MSO?

Shame as Plusnet twitter advice is to "@IanRobGill OK can you reboot your router and the connection should return "
nightstalk3r
Rising Star
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Re: Where's the service status posting for the BT MSO?

Quote from: georgelnx
Shame as Plusnet twitter advice is to "@IanRobGill OK can you reboot your router and the connection should return "

Most of the people they have tweeted that to have since replied that their internet is back up.
Community Veteran
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Re: Where's the service status posting for the BT MSO?

I had a disconnection just before 3pm today, and it struggled to re-connect for a few minutes, but it did eventually succeed.
Community Veteran
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Re: Where's the service status posting for the BT MSO?

Went out at work around 14:25 (BT Business Broadband), just came back a couple of minutes ago.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: Where's the service status posting for the BT MSO?

Seems to be slowly recovering https://aastatus.net/2207
KevinA
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Re: Where's the service status posting for the BT MSO?

Quote from: spoon
Looks like those with a connection may be OK but if you lose it you won't get back on.

I can confirm I had a connection until rebooting my router to fix a wifi issue and now can't connect strangely I'm connecting but given an odd ip address 172.20.104.19 instead of my usual static IP, although all is connected I've no connection to the internet itself.
Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: Where's the service status posting for the BT MSO?

that is a BT default and indicates that the Plusnet connection isn't authenticating
slime
Grafter
Posts: 34
Registered: 26-11-2008

Re: Where's the service status posting for the BT MSO?

Have to agree - issue noticed at about 2:35 pm, my Draytek router was rebooting (seems a bit harsh) and just could not keep the VDSL connection up.  Before I changed everything and anything, I checked Plus.net service status on my phone over 4G - no issues reported, so it must be me or so I thought.
Not good.
But - seems to be OK now!
Community Veteran
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Registered: 08-01-2008

Re: Where's the service status posting for the BT MSO?

PN TV looks to be down, I'm guessing this is related.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
alanf
Aspiring Pro
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Re: Where's the service status posting for the BT MSO?

Another place to look for news as Plusnet has still not updated Service Status.
http://status.zensupport.co.uk/
When will Plusnet learn? If it used the Service Status as intended it could save its customers a lot of grief and itself a multitude of phone calls that it struggles to handle during normal times.