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Whats going on?

glenbrid
Newbie
Posts: 4
Registered: 03-03-2011

Whats going on?

I signed up for a Plus Net account, phone and broadband at the weekend. Two support tickets entered. One from the 28/2/2011 and one today neither have been answered and its day four and still no telephone line!
2 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Whats going on?

Welcome to the forum
depends on how you pay,  DD can teke 7 working days to set up before PN place the order
You can do the initial payment by credit card to reduce the delay
Plusnet Help Team
Plusnet Help Team
Posts: 13,263
Thanks: 199
Fixes: 62
Registered: 27-04-2007

Re: Whats going on?

I've just checked your account and both tickets have been answered. Let me know if there's any issues.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team