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Website error from Member Centre page

slavo71
Rising Star
Posts: 137
Thanks: 8
Fixes: 1
Registered: 05-09-2014

Website error from Member Centre page

Just tried a few times to click the Product Change tab, after a short pause I get the following :

Error
Sorry, An error occurred whilst processing your request.
The error has been recorded and our website team will investigate. Please try again later.

I just wanted to see if i can add anytime calls to my package and if so how much is it, or do i have to wait until I'm out of my 9 month lower price deal first?
Thanks
PS: Just noticed my router as well: Uptime: 43 days, 13:54:50 I think BT were lucky to manage 10 days Smiley
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,664
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: Website error from Member Centre page

We're looking into this issue now, hopefully the product change link will be working again shortly!
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
slavo71
Rising Star
Posts: 137
Thanks: 8
Fixes: 1
Registered: 05-09-2014

Re: Website error from Member Centre page

Thanks, working again now Smiley
Community Gaffer
Community Gaffer
Posts: 17,664
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: Website error from Member Centre page

Thanks for letting me know, I was just coming back to ask if you could try it again!
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff