cancel
Showing results for 
Search instead for 
Did you mean: 

Warning possible Hoax price increase e-mail plusnet prices going up from BT

pint
Grafter
Posts: 385
Thanks: 6
Registered: 19-08-2007

Warning possible Hoax price increase e-mail plusnet prices going up from BT

Looks like theres a dodgy email being sent out, sying that prices are going up for the phone services, it appears to be from plusnet but the from e-mail  address ends with @comm.bt.com theres somethinig definalty not right there.
I sincerly hope  that prices are not going up. as plusnet are taking the proverbial in my area as talk talk LLU are on the exchange i have the choice of more than one provider, but plusnet say its market 1
full details of the fake e-mail:
Quote
Hello ********* ********
Important information about your Plusnet Home Phone service
We're writing to let you know that on the 28th of October we're making some changes to the price of our home phone products and call charges. We know that no one likes it when prices increase, but rest assured we'll still be cheaper than Sky, TalkTalk and BT*.
These price changes enable us to further invest in our award winning customer support. You'll continue to receive the high quality 24/7 UK based support that you deserve and have grown to expect from Plusnet.
This year we've also scooped a number of awards including a Which? Recommended Provider accolade for the third time in a row as well as the prestigious Best Consumer Fixed Broadband at this year's ISPA awards, so there's no need to compromise on value or service. In fact, our customers are more satisfied than those of Sky, TalkTalk and Virgin.**
Here are details of what we're changing:

This is the header information
x-store-info:J++/JTCzmObr++wNraA4Pa4f5Xd6uensydyekesGC2M=
Authentication-Results: hotmail.com; sender-id=pass (sender IP is 202.43.5.51) header.from=Plusnet@comm.bt.com; dkim=none header.d=comm.bt.com; x-hmca=pass
X-SID-PRA: Plusnet@comm.bt.com
X-SID-Result: Pass
X-DKIM-Result: None
X-AUTH-Result: PASS
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTE7YT0xO0Q9MTtHRD0xO1NDTD0z
X-Message-Info: aKlYzGSc+LlNRHOHTtZvHfikselfH/CXYYZcdFaWvnZKdkbObKxS4PJUfWVqWlYrNvMlwCDBKP94Pqh5clePnJ6c9u0RQz0wLnE//xso3VynfFo+HC8FDca9dTIA7VXX8l++xyzter+MLW7Lfoajlg==
Received: from mx5.bt.trclient.com ([202.43.5.51]) by COL0-MC2-F29.Col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900);
Thu, 13 Sep 2012 06:13:40 -0700
Received: by mx5.bt.trclient.com id ha7e080i00sk for <****************@hotmail.com>; Thu, 13 Sep 2012 23:13:37 +1000 (envelope-from <bounced@bt.trclient.com>)
x-accountid: 5477
X-tra-envid: 842950991-int
From: =?utf-8?B?UGx1c25ldA==?= <Plusnet@comm.bt.com>
Reply-to: bt.athome@bt.com
Date: Thu, 13 Sep 2012 23:13:37 +1000
Message-Id: <842950991.629296089@bt.trclient.com>
Subject: =?utf-8?B?SW1wb3J0YW50IGluZm9ybWF0aW9uIGFib3V0IHlvdXIgUGx1c25ldCBIb21lIFBo?=
=?utf-8?B?b25lIHNlcnZpY2U=?=
To: ************@hotmail.com
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="UNIQUE_STRING"
Return-Path: bounced@bt.trclient.com
X-OriginalArrivalTime: 13 Sep 2012 13:13:40.0456 (UTC) FILETIME=[97BC6E80:01CD91B1]

Ive now blocked anything sent to me from @bt.comm as i am no longer a BT customer
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Warning possible Hoax price increase e-mail plusnet prices going up from BT

Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Warning possible Hoax price increase e-mail plusnet prices going up from BT

Locked in favour of http://community.plus.net/forum/index.php/topic,107655.0.html
As stated in my post in that thread please copy or quote the posts here for further discussion should you so wish
Apologies for this but it is better to have all the discussions in one place