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Very dissatisfied

chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Very dissatisfied

Hello,
Hope everything went OK with your install. From everything I can see it has gone through fine. Your speed profile has updated, hopefully you will have seen the positive change but if you haven't I would suggest doing a soft disconnect/reconnect. This would require logging into your router's interface, then disconnecting and then reconnecting. The reason I say this is your speed profile has been updated after your last connection was established.
Let me know how it's going.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Very dissatisfied

Quote from: Arno
I have a router so no problem at all.

I hope that's not a standard ADSL router!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)