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Very Good Service

ITWorks
Superuser
Superuser
Posts: 2,044
Thanks: 704
Fixes: 8
Registered: ‎05-11-2008

Very Good Service

Spoke to a really nice chap ( shame i can not put his name here) in customer options this morning , he was very friendly, courteous , and knowledgeable on the products, i was offered a great deal ( especially as i am in a Market 1 area) on another 24 month contact,  within 10 minutes all sorted. Very Happy Customer  Cheesy
Regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

3 REPLIES 3
Strat
Community Veteran
Posts: 31,305
Thanks: 1,625
Fixes: 565
Registered: ‎14-04-2007

Re: Very Good Service

Quote from: I
( shame i can not put his name here)

PM one of the Mods and they can pass it on to PN.
Windows 10 Firefox 105.0.1 (64-bit)
ITWorks
Superuser
Superuser
Posts: 2,044
Thanks: 704
Fixes: 8
Registered: ‎05-11-2008

Re: Very Good Service

Done Smiley
Regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Very Good Service

Good to hear, I'll pass the feedback on.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.