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VMBU update frequency

rhohne
Grafter
Posts: 70
Registered: ‎26-04-2011

VMBU update frequency

Has any announcement been made that the VMBU now doesn't show the Usage from the last 4 hours? Previously it was the last 2 hours.
How will this affect users that are not on unlimited products and are close to their limits?
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: VMBU update frequency

Not to my knowledge and you are right they have changed it
Moved to feedback for better visibility
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: VMBU update frequency

We had a few problems with usage not being recorded/missing usage. We've adjusted the time taken to update the usage to 4 hours to give the systems time to record the usage more accurately.
Chris Pettitt
Cloud Environments Engineer
rhohne
Grafter
Posts: 70
Registered: ‎26-04-2011

Re: VMBU update frequency

One thing I have noticed is that it takes up to 5 hours for the values to be reflected in the VMBU and they appear to be refreshed every two hours?
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: VMBU update frequency

It updates every hour but can collect the usage up to 4 hours behind.
Chris Pettitt
Cloud Environments Engineer