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Unwanted sales phone call from Plusnet

PowerLee
Pro
Posts: 799
Thanks: 112
Fixes: 2
Registered: ‎12-03-2013

Unwanted sales phone call from Plusnet

Had a Plusnet customer service person call me up just now trying to see if I was on the best package ( heard that one before  Roll_eyes )
I failed the security check on purpose & she said I would be called later in the week when I had access to the security information.
Im on a legacy phone & broadband package, im happy with it & im out of contract, I dont want to change it.
Can a stop be put on Plusnet customer service calling me at home trying to sell me stuff / tie me in to a longer contract please?
3 REPLIES 3
198kHz
Seasoned Hero
Posts: 5,590
Thanks: 2,577
Fixes: 37
Registered: ‎30-07-2008

Re: Unwanted sales phone call from Plusnet

Modify your communication preferences in the Member Centre.
Link
If you want the best seat in the house, move the cat
FTTC 40/10   Billion 8800NL
BT technician (Retired)
PowerLee
Pro
Posts: 799
Thanks: 112
Fixes: 2
Registered: ‎12-03-2013

Re: Unwanted sales phone call from Plusnet

Thanks for the linky  Smiley
Nuked them all apart from email contact.
198kHz
Seasoned Hero
Posts: 5,590
Thanks: 2,577
Fixes: 37
Registered: ‎30-07-2008

Re: Unwanted sales phone call from Plusnet

Sorted.  Smiley
Thanks for update.
If you want the best seat in the house, move the cat
FTTC 40/10   Billion 8800NL
BT technician (Retired)