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Thanks Plusnet Staff!

ninteh
Dabbler
Posts: 15
Registered: ‎28-02-2014

Thanks Plusnet Staff!

Hi, My plusnet fiber was meant to be installed Monday but BT didn't show up. I posted on the forums and within 30mins someone called me regarding it.
Basically BT somehow had the wrong address for my flat, Plusnet sorted me out with an Expedited install date for a couple of days later.
Engineer came out yesterday and installed my line, Plusnet worked instantly giving me speeds of 74mb down, 19mb up and 14ms on speedtest.net!
1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Thanks Plusnet Staff!

Thanks for posting back about this and I'm happy to hear that this was sorted quickly.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team