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Thank you Plusnet

MrT
Grafter
Posts: 379
Registered: 30-06-2010

Thank you Plusnet

I joined Plusnet on 14 July. During my first ten days I watched my line speed fall and thought oh dear!
I eventually raised a ticket (No 34423575) to try and get this sorted.
Thanks to the help of several Plusnet Staff, the issues are now resolved and my line speed has doubled. Given the stats for my line it's probably as good as it's going to get until a new technology comes along.
So I'll close the ticket and hope that the problem does not repeat.
Again, thanks for all your help - the best Customer Service I've seen for a long time! Smiley
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,487
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: Thank you Plusnet

Hi MrT,
Thanks very much for the kind words I shall pass them on to those concerned, I think a post in our internal recognition forum would not go amiss here Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team