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Thank you PC at Plusnet!

Browni
Aspiring Hero
Posts: 2,257
Thanks: 768
Fixes: 45
Registered: 02-03-2016

Thank you PC at Plusnet!

On Saturday I attracted the unwanted attention of DLM and my Plusnet line speed was reduced somewhat.

When the synch speed was back to normal that later evening I raised a ticket to get the line speed increased back to normal expecting somebody to look at it on Tuesday at the earliest.

I was rather surprised to receive an email on this Bank Holiday Monday from PC letting me know it had been dealt with!

Cheers PC Thumbs Up

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 2,144
Thanks: 372
Fixes: 116
Registered: 22-08-2015

Re: Thank you PC at Plusnet!

Thanks for the positive feedback, Browni!

I'll make sure your kind words are passed on. Smiley

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Staff
Community Veteran
Posts: 5,109
Thanks: 465
Fixes: 17
Registered: 10-06-2010

Re: Thank you PC at Plusnet!

Surely the Plusnet Current Line speed should be updated automatically in about the same amount of time if not less?