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Thank you PC at Plusnet!

Browni
Seasoned Champion
Posts: 1,701
Thanks: 508
Fixes: 37
Registered: 02-03-2016

Thank you PC at Plusnet!

On Saturday I attracted the unwanted attention of DLM and my Plusnet line speed was reduced somewhat.

When the synch speed was back to normal that later evening I raised a ticket to get the line speed increased back to normal expecting somebody to look at it on Tuesday at the earliest.

I was rather surprised to receive an email on this Bank Holiday Monday from PC letting me know it had been dealt with!

Cheers PC Thumbs Up

I must have been really bad in a previous life. This is my 3rd ISP in a row that uses lithium.
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 2,123
Thanks: 362
Fixes: 115
Registered: 22-08-2015

Re: Thank you PC at Plusnet!

Thanks for the positive feedback, Browni!

I'll make sure your kind words are passed on. Smiley

I've joined the Plusnet Help Team as of May 2017. As such, I have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support
Community Veteran
Posts: 4,970
Thanks: 362
Fixes: 16
Registered: 10-06-2010

Re: Thank you PC at Plusnet!

Surely the Plusnet Current Line speed should be updated automatically in about the same amount of time if not less?