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Texts and Emails about router dispatch

SteveA
Pro
Posts: 1,835
Thanks: 106
Fixes: 3
Registered: ‎17-06-2007

Texts and Emails about router dispatch

On Tuesday I got a text telling me that a new router had been put in the post.

 

Today  I get an email telling me that my router is on its way having been dispatched today.

 

It's great that you're telling me that its on its way - but it would be good if you could actually work out when its been put in the post.

 

 

1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Texts and Emails about router dispatch

We've seen the automatic dispatch notifications coming through late in some instances recently, it's being looked at Steve.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.