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Telephone support hours - change in contract?!

reece1605
Newbie
Posts: 4
Registered: ‎15-06-2015

Telephone support hours - change in contract?!

Surely thats a major change in our contract, us choosing a provider with the security of a 24/7 contact centre for any issues, and then they change that?!
Does anyone agree or know if this is being treated as a change in contract?!
http://www.thinkbroadband.com/news/7015-telephone-support-hours-changing-at-plusnet.html
1 REPLY 1
dvorak
Moderator
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Posts: 28,507
Thanks: 6,298
Fixes: 1,459
Registered: ‎11-01-2008

Re: Telephone support hours - change in contract?!

mod:note
already under discussion here https://community.plus.net/forum/index.php/topic,140849.0.html
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