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Still waiting

chrisaj
Newbie
Posts: 8
Registered: 16-03-2010

Still waiting

Can anyone help regarding my situation?
I'm still waiting for a response from somebody regarding my broadband. I raised a ticket number  32531093, as yet still waiting a reply  Sad
My landline was all conected up on Tues, but it's still showing a potential line prob on the tracking order . Just getting a bit concerned as others are saying that the ticket system is slow. Any ideas anyoneHuh Sorry if I've posted this in the wrong place, but I'm new on here  Embarrassed
2 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Re: Still waiting

Hi there,
The problem was simply that the BT systems hadn't yet updated with your new number details.
I've sorted this and resubmitted the order for you now. Smiley
chrisaj
Newbie
Posts: 8
Registered: 16-03-2010

Re: Still waiting

Thanks Mand.......panic over  Smiley I've also had the text as well,  Roll eyes