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Speed test history erased...

JKM49
Newbie
Posts: 6
Registered: ‎31-01-2009

Speed test history erased...

Hi, I'm disappointed to see my speed test history erased. I wonder why this is???
Would it have something to do with the fact that my speeds recently have been link:censored?
Even as low as 300 to 400kbps at times allegedly. It's a pity because "I" could have saved a record of my snail speeds.
I'm on the 90 day opt out scheme. I don't mind records being destroyed as long as it is for the better
adie:red attempt to bypass swear filter removed as per link:rules]
6 REPLIES 6
Euge
Grafter
Posts: 502
Registered: ‎11-10-2007

Re: Speed test history erased...

I've seen my history vanish a few times but nothing wrong with my speed
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Speed test history erased...

Is this on mybroadbandspeed.co.uk?
If so mine occasionally disappears and my speeds are pretty constant. There is some info stored in a cookie and also by IP address, do if you have cleared your cookies lately this might affect it.
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JKM49
Newbie
Posts: 6
Registered: ‎31-01-2009

Re: Speed test history erased...

Apologies all around!. I was sorting some cookies earlier, about an hour ago. That then probably explains all.
And then there's the swear filter... Embarrassed wasn't aware of the rules.
adie:quote
dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Speed test history erased...

No worries, welcome to the forums Smiley
If you want to post your router stats and the results from a bt speedtest http://speedtester.bt.com/ you should get some good advice about your speed issue.
Perhaps start a new thread in the broadband speed board?
Customer / Moderator
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JKM49
Newbie
Posts: 6
Registered: ‎31-01-2009

Re: Speed test history erased...

Hello adiewoo, I've been doing BT speed tests till I'm blue in the face.
Support tell me I should have no bother getting 7MEG. I can sometimes get 4MEG and more rarely 5
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Speed test history erased...

I would consider posting in the Broadband speed thread as people far more knowledgeable than me might be able to help  Smiley
Customer / Moderator
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If it fixed it click 'This fixed my problem'