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Sorry, it's speed again

ArthurDent
Grafter
Posts: 170
Thanks: 2
Registered: 25-02-2013

Sorry, it's speed again

In a thread last week the indefatigable OldJim referred to the change from 40/20 to 55/10. Interestingly but, I suppose, unsurprisingly, whilst UL actual performance here has gone from over 13mb/s down to about 9mb/s, DL on my previously 40/20 remains obstinately the same at  37mb/s. Ho hum. Guess I'll live with it for a while.

5 REPLIES
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: Sorry, it's speed again

that would suggest that your line isn't capable of anything higher, so having the package changed to 55/10 isn't going to miraculously improve your line capabilities.
SpendLessTime
Aspiring Hero
Posts: 2,601
Thanks: 699
Fixes: 67
Registered: 21-09-2009

Re: Sorry, it's speed again

@ArthurDent

Or Plusnet haven't set up your account correctly. is an alternative option.

Have you checked your estimated line speeds at http://www.dslchecker.bt.com/adsl/ADSLChecker.Telephone?URL=&SP_NAME=a%20service%20provider&VERSION=... to see if your line is estimated to be able to handle 40Mbps plus speeds? 

Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Sorry, it's speed again

Everything is set correctly on our side, however you might find that a single disconnect/reconnect helps you get a little more speed as you haven't had this happen since the changes took effect.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
ArthurDent
Grafter
Posts: 170
Thanks: 2
Registered: 25-02-2013

Re: Sorry, it's speed again

Thanks Chris. Will try that.

ArthurDent
Grafter
Posts: 170
Thanks: 2
Registered: 25-02-2013

Re: Sorry, it's speed again

Chris, I have just done the disconnect/reconnect you suggested and am happy to report BT showing first DL up to 44.14 against a profile of 45.83 . Ookla says IPA has moved from 195.***.***.*** to 91.***.***.***  . This is at 7.30pm on a Saturday, so if it stays around that level I won't complain. Cheers.