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Sky text me to say change over happened 12 hours after ordering

aeschylus
Dabbler
Posts: 12
Registered: ‎28-01-2014

Sky text me to say change over happened 12 hours after ordering

Hi Guys
is this even possible?
ordered plusnet yesterday, just got a text from Sky saying changeover has happened today?
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Sky text me to say change over happened 12 hours after ordering

Hi there,
Not as far as we're aware. The order's placed but isn't showing as due to complete until the 12th Feb, so here's hoping Sky keep your account active until then!
aeschylus
Dabbler
Posts: 12
Registered: ‎28-01-2014

Re: Sky text me to say change over happened 12 hours after ordering

Thx, lets hope so
I wonder if it is phone bait as it says to call them
can I also please ask, will I need the engineer to come inside as I already have the BT open reach modem, so I guess it is just a profile switch at the cabinet?
dick:quote
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Sky text me to say change over happened 12 hours after ordering

Hi, no you won't though for some reason migrations still don't take place until the booked appointment date. No idea why, but there it is :/