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Router

Tozwaddingham
Not applicable
Posts: 2
Registered: ‎15-08-2015

Router

My account opens on Aug 17 but the router hasn't arrived.  What should I do.
4 REPLIES 4
Mark
Grafter
Posts: 1,852
Registered: ‎04-04-2007

Re: Router

Ring support
Tozwaddingham
Not applicable
Posts: 2
Registered: ‎15-08-2015

Re: Router

I've rung the 08004320200 and have hung on for ages with no reply. Is there a better one?
Mark
Grafter
Posts: 1,852
Registered: ‎04-04-2007

Re: Router

Hi there
Thats the correct number but call wait times can be quite long.
This page http://www.plus.net/supportpages.html?a=212&helpheader=rhmcallstats should give you a view of call volumes in real time but I'm not certain it's as accurate as it should be right now.
Live chat is another option https://www.plus.net/home-broadband/contact/
M
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,911
Thanks: 621
Fixes: 173
Registered: ‎27-04-2007

Re: Router

@Tozwaddingham
Did your router arrive?
Please let me know if not for any reason and I'll make sure we rush one out and make it up to you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team