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Request 40/2 fibre package add-on to increase upload speed

bigwest
Dabbler
Posts: 13
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Registered: ‎07-01-2015

Request 40/2 fibre package add-on to increase upload speed

I'm currently on the 40/2 fibre package and sync at the full 40000 down/2000 up. My attainable speeds are currently 50052 down/9123 up.
What would be really great would be if Plusnet had an add-on for say £2.50 a month that switched you to the 40/10 fibre offering that is available from other ISPs so I wouldn't  have to pay £5 extra to go on the 80/20 package.
Is this something Plusnet would consider doing in the future ?
7 REPLIES 7
jelv
Seasoned Hero
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Registered: ‎10-04-2007

Re: Request 40/2 fibre package add-on to increase upload speed

Indications are that at present they'd rather people who can't get 80/20 but want faster upload went to a different ISP so the chances of them add in a 40/10 option look slim. Angry
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Oldjim
Community Veteran
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Registered: ‎15-06-2007

Re: Request 40/2 fibre package add-on to increase upload speed

Who is the optimist then - try nil
The problem with offering 40/10 is that users like me who get 48/10 would almost certainly drop to the lower package so costing them money
chenks76
All Star
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Registered: ‎24-10-2013

Re: Request 40/2 fibre package add-on to increase upload speed

and this is the reason why i've almost placed my order with Origin Broadband.
not because they offer 40/20, but because they seem to be a more forward thinking company.
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
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Registered: ‎10-04-2014

Re: Request 40/2 fibre package add-on to increase upload speed

Hi bigwest,
Unfortunately, there is nothing in the pipeline for this at the moment.
Apologies for this.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
bigwest
Dabbler
Posts: 13
Thanks: 1
Registered: ‎07-01-2015

Re: Request 40/2 fibre package add-on to increase upload speed

That's unfortunate. I think it would benefit a lot other users with similar line stats to me and maybe even reduce the numbers going to other ISPs at the end of their contract.
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
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Registered: ‎10-04-2014

Re: Request 40/2 fibre package add-on to increase upload speed

As others in this forum will highlight, we recently changed the package from 40/20, so it'll be a while before it'd be investigated again.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Mayfly
All Star
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Registered: ‎04-06-2009

Re: Request 40/2 fibre package add-on to increase upload speed

And it's a move that totally baffles me. In an age of Instagram, FB and cloud storage etc,etc it appears a backward move to me.