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Request 40/2 fibre package add-on to increase upload speed

bigwest
Dabbler
Posts: 11
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Registered: 07-01-2015

Request 40/2 fibre package add-on to increase upload speed

I'm currently on the 40/2 fibre package and sync at the full 40000 down/2000 up. My attainable speeds are currently 50052 down/9123 up.
What would be really great would be if Plusnet had an add-on for say £2.50 a month that switched you to the 40/10 fibre offering that is available from other ISPs so I wouldn't  have to pay £5 extra to go on the 80/20 package.
Is this something Plusnet would consider doing in the future ?
7 REPLIES
Community Veteran
Posts: 26,695
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Registered: 10-04-2007

Re: Request 40/2 fibre package add-on to increase upload speed

Indications are that at present they'd rather people who can't get 80/20 but want faster upload went to a different ISP so the chances of them add in a 40/10 option look slim. Angry
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
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Registered: 15-06-2007

Re: Request 40/2 fibre package add-on to increase upload speed

Who is the optimist then - try nil
The problem with offering 40/10 is that users like me who get 48/10 would almost certainly drop to the lower package so costing them money
Community Veteran
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Registered: 24-10-2013

Re: Request 40/2 fibre package add-on to increase upload speed

and this is the reason why i've almost placed my order with Origin Broadband.
not because they offer 40/20, but because they seem to be a more forward thinking company.
MattyC
Champion
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Registered: 10-04-2014

Re: Request 40/2 fibre package add-on to increase upload speed

Hi bigwest,
Unfortunately, there is nothing in the pipeline for this at the moment.
Apologies for this.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
bigwest
Dabbler
Posts: 11
Thanks: 1
Registered: 07-01-2015

Re: Request 40/2 fibre package add-on to increase upload speed

That's unfortunate. I think it would benefit a lot other users with similar line stats to me and maybe even reduce the numbers going to other ISPs at the end of their contract.
MattyC
Champion
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Registered: 10-04-2014

Re: Request 40/2 fibre package add-on to increase upload speed

As others in this forum will highlight, we recently changed the package from 40/20, so it'll be a while before it'd be investigated again.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Mayfly
Pro
Posts: 1,158
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Registered: 04-06-2009

Re: Request 40/2 fibre package add-on to increase upload speed

And it's a move that totally baffles me. In an age of Instagram, FB and cloud storage etc,etc it appears a backward move to me.