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Provide a server on Speedtest.net/Ookla for more accurate results

FIXED
tex
Grafter
Posts: 69
Registered: ‎30-07-2007

Provide a server on Speedtest.net/Ookla for more accurate results

Since it's a very popular speed testing service I would recommend PlusNet add a dedicated host to their pool which we would automatically connect to and find our true speeds since peering would be avoided/minimised.

Tags (2)
5 REPLIES 5
RichardB
Champion
Posts: 941
Thanks: 318
Fixes: 33
Registered: ‎19-11-2008

Re: Provide a server on Speedtest.net/Ookla for more accurate results

PN used to host an Ookla speedtest at www.mybroadbandspeed.co.uk.

The server could not cope with the mass take up of FTTC services & gave erratic results.

Looking at www.mybroadbandspeed.co.uk this morning, it looks like PN are only hosting the  Ookla front end and offloading the speedtest traffic to other servers.

Moderator's note by Dick (Strat): Links fixed (typo).

tex
Grafter
Posts: 69
Registered: ‎30-07-2007

Re: Provide a server on Speedtest.net/Ookla for more accurate results

Quite surprising an ISP couldn't handle the traffic. The www.mybroadbandspeed.co.uk website appears down for me too, and PlusNet's documentation says to tests speeds at www.speedtest.btwholesale.com but that doesn't work since Flash is disabled in my browser, just like it is for most Google Chrome users now.

Moderator's note by Dick (Strat): Link fixed.

ScottStorey
Pro
Posts: 410
Thanks: 130
Fixes: 1
Registered: ‎21-02-2013

Re: Provide a server on Speedtest.net/Ookla for more accurate results

They ask you to use the BT speedtester as the results are available in the BT wholesale back end.

It makes escalating speed faults much easier.

Flash can be enabled per site on Chrome, it gives you a pop up. Or an alternative browser could be used.

Townman
Superuser
Superuser
Posts: 20,146
Thanks: 8,212
Fixes: 104
Registered: ‎22-08-2007

Re: Provide a server on Speedtest.net/Ookla for more accurate results

As you observe many browsers are defective.

BT Wholesale speed tests are an essential part of the diagnostic process - you need to find a functioning web browser. Theses new hip browsers are riddled with deficiencies.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,066
Thanks: 654
Fixes: 185
Registered: ‎27-04-2007

Re: Provide a server on Speedtest.net/Ookla for more accurate results

Fix

Thanks for the suggestion on this Tex. - Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team