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Problems with BT and Sky solved by Plusnet

eddargan
Newbie
Posts: 1
Registered: 27-08-2012

Problems with BT and Sky solved by Plusnet

My broadband service had been running at 0.5M with both BT and Sky for 4 years. I gave up with BT in the end as they clearly did not understand there was a problem and Sky told me they could do nothing about it. So, I then moved to Plusnet and in less than a week, my line configurations were investigated and reset and since then, I'm getting up to 7M download speeds. You really do live up to your promise and what can I say but a massive thank you.
Smiley
2 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Problems with BT and Sky solved by Plusnet

Hi eddargan and welcome to Plusnet and the Plusnet community.
Glad to hear that your connection is running so well. It's nice to read this as it's been a very busy bank holiday Monday for me. Just ended my day very nicely Smiley
If you've got any questions regarding your service or for us then let us know.
Chris
Moderator
Moderator
Posts: 26,690
Thanks: 1,617
Fixes: 123
Registered: 14-04-2007

Re: Problems with BT and Sky solved by Plusnet

Welcome to the forum eddargan Smiley and good to hear the move to PN was worthwhile Smiley

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine