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Positive feedback (for a change!)

ricke17
Grafter
Posts: 412
Thanks: 5
Registered: ‎19-01-2015

Positive feedback (for a change!)

Hey,
So my migration to PN occurred today with just a few hours of downtime.
I just want to thank the PN staff who I either chatted to on live chat or tweeted for helping me on this journey.
I upgraded to the pro service and added a static IP and was impressed that this was instigated immediately!
It is not often that big corporations get positive feedback, but I just wanted to thank everyone involved in my journey.
Rick.
Fibre Broadband 80/20, Netgear D7000
2 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: Positive feedback (for a change!)

Thanks for the feedback Rick!
I remember speaking with you on Twitter a while ago and you were a pleasure to deal with as well.
Let me know if you have any problems.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
ricke17
Grafter
Posts: 412
Thanks: 5
Registered: ‎19-01-2015

Re: Positive feedback (for a change!)

Hey Matty,
It's all good and I am dead chuffed with your help over the past few weeks.
Speeds are the same as BT but I now have a Static IP and have added the Pro service to see if there is any difference to my service.
Cheers,
Rick.
adie:quote
Fibre Broadband 80/20, Netgear D7000