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Positive Feedback (Mainly!)

CK
Newbie
Posts: 1
Registered: ‎27-02-2012

Positive Feedback (Mainly!)

I have recently joined plusnet and encountered some issues with the setup of my Broadband connection, I spoke to several plusnet agents who were all very helpful professional and left me satisfied that the issue was being worked on.
However one agent in particular Adam, was particularly helpful and he took my case on personally so i had one point of contact to the resolution. He was professional, courteous and very reassuring.
The only issue I have with plusnet at the moment is the extent I have to go to be able to provide this positive feedback! (Could there not simply be an email address to send this to?)
Otherwise keep up the good work!
 
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,741
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Positive Feedback (Mainly!)

Hi CK,
Thanks for the feedback, I'll make sure those that helped you out get recognised for the good work (it was a different Adam for anyone else reading this)
Quote
The only issue I have with plusnet at the moment is the extent I have to go to be able to provide this positive feedback!

We'd always encourage posting on here as the best way to do that, so thank you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team