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Poor experience with chat operative. Why the dismissive attitude?

Anonymous
Not applicable

Re: Poor experience with chat operative. Why the dismissive attitude?

@gleneagles, if anything I would hope that @carled would see this as a verification of Plusnet’s support and commitment toward a potential customer and an indication of the quality of the ongoing support they would get if they become a customer.

Jonpe
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Registered: ‎05-09-2016

Re: Poor experience with chat operative. Why the dismissive attitude?

@Mav The name of the CSA still appears in one of @carled's comments in the transcript :laugh:

Moderator
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Re: Poor experience with chat operative. Why the dismissive attitude?

@Jonpe

Not any more.

Not sure how I missed that one:crazy2:

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Jonpe
Aspiring Hero
Posts: 2,787
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Registered: ‎05-09-2016

Re: Poor experience with chat operative. Why the dismissive attitude?

Easily done I'm sure.