Hi All
New customer here and Now I am getting really .. the ' proverbial' - off. Over a MONTH now since Plusnet promised to look into AND REPLY to my complaint of a failed to show engineer which ended up putting me out of pocket. Its typical BT mentality, (oh, and in case you didn't know, they are owned by BT, with many of their management board 'migrating' to Plusnet,) to give the customer as many hurdles as possible so as to dilute complaints till the customer gives up!
PLUSNET.. WHY have you not bothered to contact me.. whats your excuse ? YOU gave me the contact numbers (new land-lines and user accounts), 2 land-lines.. I gave you email and mobile numbers .. prey tell with a communications company.. YOU HAVEN'T USED ANY OF THEM ?
And please don't insult me anymore by asking for my user details again and again .. you can easily get them from my log username along with my gmail private address.
Yes, a very disappointed customer !
jim:red All caps in title changed as per Forum Rules mod:end
