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Plusnet starting to get bad reputation just like all the rest of them

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zob
Newbie
Posts: 1
Registered: ‎19-07-2016

Plusnet starting to get bad reputation just like all the rest of them

Had THREE unwanted calls from Plusnet customer services now. Sad

 

When are you going to understand that when a potential customer states that they don't want to be contacted, they mean THEY DON'T WANT TO BE CONTACTED?

 

Put me off joining Plusnet now.Angry

1 REPLY
VileReynard
All Star
Posts: 11,175
Thanks: 303
Fixes: 11
Registered: ‎01-09-2007

Re: Plusnet starting to get bad reputation just like all the rest of them

I was less than complimentary (but not actually rude) about the offers made by their COT Team.

They sent me an HTML email labelled "Customer Feedback" which contained a link which took me to a web site entitled http://www.rantandrave.com/customer-feedback-solution

This tells you all you need to know about Customer Support.